Terms and Conditions for Chubnaapo

Effective Date: August 13, 2025

Welcome to Chubnaapo! These Terms and Conditions (the “Terms”) govern your use of Chubnaapo.com, the purchase of products, and the services provided by Chubnaapo. By accessing our website, placing an order, or engaging with any of our services, you agree to abide by these Terms. Please read these Terms carefully before making a purchase or using our website.

Chubnaapo reserves the right to modify or update these Terms at any time, and any changes will be posted on this page. The updated Terms will take effect immediately upon posting. By continuing to use the website after any such updates, you accept and agree to the modified Terms.

1. Use of Website

By accessing Chubnaapo.com, you agree to use the website only for lawful purposes and in accordance with these Terms. You are granted a limited, non-exclusive, non-transferable license to use the website for personal, non-commercial purposes only.

  • Prohibited Activities:
    You may not use the website for any unlawful or fraudulent activity, including but not limited to:

    • Violating intellectual property rights

    • Accessing or attempting to access any data or systems that you are not authorized to access

    • Interfering with the proper functioning of the website

    • Uploading harmful or malicious content such as viruses or malware

  • Account Registration:
    To make a purchase or access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information (username and password), and you agree to notify Chubnaapo immediately of any unauthorized access to your account.

2. Orders and Payments

  • Order Confirmation:
    When you place an order on Chubnaapo.com, you will receive an order confirmation email. This email confirms that we have received your order. However, this confirmation does not signify that your order has been processed or accepted. Your order is processed only after payment authorization and once we confirm your order for shipment.

  • Payment Methods:
    We accept a variety of secure payment methods, including:

    • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, JCB

    • PayPal: Secure payment processing via your PayPal account or linked bank account/credit card

    • Apple Pay and Google Pay: Fast and secure mobile payment options

    • Bank Transfers: For large or custom orders (please contact customer service for details)

    • Gift Cards: Chubnaapo gift cards are accepted as payment for online purchases.

  • Payment Authorization:
    Payments are processed immediately at checkout. Once the payment has been successfully authorized, we will begin processing your order for shipment. If your payment is declined or there is an issue with your transaction, your order will not be processed until the issue is resolved.

  • Pricing and Taxes:
    All prices listed on Chubnaapo.com are in GBP (British Pounds) and include VAT unless stated otherwise. Prices may change without prior notice, but the final price for your order will be shown at checkout, including any applicable taxes, shipping fees, and discounts.

3. Shipping and Delivery

  • Order Processing:
    Orders are typically processed within 1–2 business days (Monday to Friday, excluding public holidays). After processing, you will receive a shipping confirmation email with tracking details.

  • Shipping Methods and Fees:
    We offer several shipping methods, including:

    • Standard Shipping: Estimated delivery in 3–7 business days for domestic UK orders.

    • Expedited Shipping: Estimated delivery in 2–3 business days for quicker delivery.

    • International Shipping: Estimated delivery within 7–14 business days for international orders.

    Shipping fees are calculated at checkout based on your location and the size and weight of your order.

  • Shipping Restrictions:
    We currently ship to all UK regions, including England, Wales, Scotland, and Northern Ireland. We also offer international shipping to select countries. If you are located in a country where we do not currently ship, please contact us to inquire about shipping availability.

  • Delivery Confirmation:
    Once your order is delivered, you will receive a delivery confirmation email. Please inspect your order immediately and contact us within 7 days if there are any issues with your items.

4. Returns and Exchanges

We want you to be happy with your purchase. For information on how to return or exchange items, please refer to our Refund and Returns Policy.

  • Eligibility for Returns:
    Returns must be made within 30 days of receiving your order, and the item must be in unused, unopened, and resellable condition.

  • Exchanges:
    We do not offer direct exchanges, but if you want a different size, color, or style, please return the item for a refund and place a new order for the replacement.

  • Refunds:
    Refunds will be processed to the original payment method and typically take 7–10 business days to appear, depending on your bank or payment provider.

5. Cancellations

  • Order Cancellations:
    You may cancel your order before it is processed for shipment. Once your order has been dispatched, we cannot cancel it. Please refer to our Refund and Returns Policy for information on how to return items after shipment.

6. Promotional Offers and Discounts

  • Promotions:
    From time to time, Chubnaapo may offer discounts, special offers, or promotions. These offers are subject to specific terms, including expiration dates, minimum purchase amounts, or exclusions. Please read the terms of each promotion carefully before using a discount code.

  • Non-Transferable:
    Promotional offers cannot be transferred, combined with other offers, or exchanged for cash unless specifically stated in the terms of the offer.

7. Customer Responsibility

  • Accurate Information:
    You are responsible for providing accurate and complete information when placing an order. Failure to provide correct information may cause delays or issues with your order.

  • Unclaimed Packages:
    If your package is returned to us due to failure to claim or incorrect address information, you may be charged additional shipping fees to resend the package.

8. Limitation of Liability

Chubnaapo is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product in question. We do not guarantee that our website, products, or services will meet your expectations or be free from errors.

9. Intellectual Property

All content on Chubnaapo.com, including text, images, graphics, logos, and product designs, is the intellectual property of Chubnaapo and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our website or these terms will be resolved in the courts located in London, UK. You agree to submit to the jurisdiction of these courts.

  • Arbitration:
    Any disputes will be resolved through binding arbitration under the rules of the Arbitration Act 1996, in the UK.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about any changes.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or need assistance with your order, please contact us:

Chubnaapo
Street: 14 Willow Crescent, Stratford-upon-Avon, United Kingdom
Phone number: 074 2265 9184
Email: info@chubnaapo.com
Website: www.chubnaapo.com