Sales Policy
Effective Date: January 6, 2025
Welcome to Chubnaapo, where luxury meets comfort and style. We are delighted to offer you a premium shopping experience with high-end footwear that combines exquisite craftsmanship and timeless design. Below is our comprehensive sales policy to ensure a smooth and satisfactory shopping journey with us.
1. Product Availability
At Chubnaapo, we strive to offer the best selection of luxury footwear. Our products are available both online and in-store at our Germantown, Wisconsin location. While we make every effort to keep our inventory updated, product availability may change depending on demand. We recommend checking our website at chubnaapo.com for the most current information regarding product availability. If an item is out of stock, you can sign up for a notification to be informed when it becomes available again.
2. Pricing
All prices listed on our website are in USD and are subject to change without notice. Prices for products do not include shipping, taxes, or duties (for international orders). Chubnaapo reserves the right to modify prices at any time, and these adjustments will reflect on any future purchases. We recommend reviewing the final order summary before completing any transactions.
3. Order Process
When you place an order through our website chubnaapo.com, you will receive an order confirmation email detailing the products purchased, as well as shipping and payment information. Please review your order carefully to ensure that all information is correct. Once an order is confirmed, it is processed for shipment, and we will notify you of the estimated delivery date.
If you wish to modify or cancel your order, please contact us immediately at (262) 293-9909 or email us at info@chubnaapo.com. Orders that have already been processed for shipping cannot be modified or canceled.
4. Payment Methods
We accept a wide range of payment methods for your convenience. You can pay for your Chubnaapo purchases using the following options:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
Your payment will be processed securely through our payment gateway to ensure the safety and protection of your financial information.
5. Shipping and Delivery
We offer both domestic and international shipping for our customers. Domestic orders are typically processed and shipped within 1-2 business days. For international shipping, please allow additional time for customs clearance and potential duties or taxes.
Shipping costs will be calculated at checkout based on the shipping method you choose and your delivery address. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.
- Domestic Delivery: 3-7 business days for standard shipping.
- International Delivery: 7-14 business days depending on location.
Please note that delivery times are estimates and may vary based on the shipping carrier.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return and exchange policy. To initiate a return or exchange, please contact our customer service team at info@chubnaapo.com or (262) 293-9909. Please ensure the following:
- Items must be returned in unused, unworn condition, with all original packaging and tags intact.
- Returns are processed within 5-7 business days after receiving your return shipment.
- If an item is found to be defective or damaged upon arrival, we will offer a full refund or exchange, including shipping costs.
For more details, please refer to our Refund and Return Policy page.
7. Sales Promotions and Discounts
We periodically offer sales promotions and discounts on select items. To be notified of the latest promotions, exclusive offers, and new arrivals, we recommend subscribing to our newsletter. Discount codes are subject to specific terms and conditions and can only be applied during the promotion period.
Promotions and discounts are valid only for the items listed and cannot be combined with other offers or applied to past orders.
8. Customer Service
At Chubnaapo, we pride ourselves on exceptional customer service. If you have any questions, concerns, or need assistance, our dedicated customer service team is ready to help. You can reach us via email at info@chubnaapo.com or by phone at (262) 293-9909. We aim to respond to all inquiries within 24 hours.
9. Privacy and Security
Your privacy and security are of the utmost importance to us. We use industry-standard encryption and security protocols to protect your personal and financial information when you shop with us. For more information on how we collect and protect your data, please review our Privacy Policy.
10. Disclaimer
While we strive to provide accurate product descriptions, images, and details, there may be slight variations in the color or appearance of products due to lighting, monitors, and screen settings. Chubnaapo does not guarantee that product descriptions, pricing, or other content on our website is error-free.
We also reserve the right to cancel orders or modify this Sales Policy at any time. If any changes are made, they will be updated on this page, and the policy will be effective as of the revised date.
Thank you for choosing Chubnaapo for your luxury footwear needs. We are dedicated to providing you with high-quality products, exceptional customer service, and an unmatched shopping experience. Explore our full range of shoes and shop online at chubnaapo.com.