Privacy Policy

Effective Date: January 6, 2025

At Chubnaapo, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website chubnaapo.com or make a purchase from our store. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with our website, create an account, make a purchase, or contact our customer service team. The types of information we collect include:

  • Personal Identification Information: Your name, email address, phone number, billing and shipping addresses, and payment details.
  • Account Information: If you create an account with us, we collect your username, password, and purchase history.
  • Transaction Information: Information related to your purchases, including order details, payment methods, and shipping information.
  • Technical Information: When you visit our website, we may automatically collect certain technical data, such as IP address, browser type, device information, and browsing behavior. This is done using cookies and other tracking technologies.

2. How We Use Your Information

The personal information we collect is used to:

  • Process and fulfill your orders, including payment and shipping.
  • Improve our website and customer experience by analyzing user behavior and preferences.
  • Communicate with you regarding your orders, promotions, new arrivals, and special offers.
  • Respond to your customer service inquiries or provide support.
  • Manage your account, including preferences and settings.
  • Comply with legal obligations, such as tax laws and fraud prevention.

We will only use your information for the purposes for which it was collected and will not share it with third parties without your consent, except as outlined in this Privacy Policy.

3. How We Protect Your Information

We prioritize the security of your personal information. We implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, or disclosure. These include:

  • Encryption: We use secure encryption methods (SSL) to protect sensitive data, such as payment details, during transmission.
  • Access Controls: Only authorized personnel have access to your personal information for the purposes of processing orders or providing customer support.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Despite these precautions, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who help us with payment processing, shipping, email marketing, and customer support. These companies are obligated to use your information only to perform services on our behalf and are required to protect your data.
  • Legal Requirements: We may disclose your information if required by law, court order, or legal process, or in response to a valid request by public authorities (such as a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if this happens.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixels, and analytics tools) to enhance your browsing experience, analyze website traffic, and deliver personalized content and ads. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of our website and your shopping experience.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: If you believe any of your information is incorrect or incomplete, you can request corrections.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions (such as legal or contractual obligations).
  • Opt-out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

To exercise any of these rights, please contact us at info@chubnaapo.com. We will respond to your request in a timely manner, in accordance with applicable law.

7. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Chubnaapo. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal information from a child under 18, please contact us so that we can remove the information.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Chubnaapo
Email: info@chubnaapo.com
Phone: (262) 293-9909
Address: 198-N11402 Jamestree Rd, Germantown, Wisconsin.