Shipment Policy

Effective Date: January 6, 2025

At Chubnaapo, we are dedicated to ensuring fast, reliable, and secure delivery for every order. Below are the details of our Shipment Policy:

Shipping Methods

  1. Available Options:

    • Standard Shipping: Delivery within 5-7 business days.
    • Expedited Shipping: Delivery within 2-3 business days.
    • Express Shipping: Delivery within 1-2 business days.

  2. Processing Time:

    • Orders are processed within 1-2 business days, excluding weekends and public holidays.
    • A confirmation email with tracking details will be sent once your order is shipped.

  3. Shipping Costs:

    • Shipping fees are calculated during checkout based on the weight, destination, and selected shipping method.
    • Free Shipping is available for orders exceeding a specific amount, as detailed on our website.

Order Tracking

  • A tracking number will be emailed to you once your order is dispatched, allowing you to monitor its progress.

International Shipping

  1. Availability:

    • We ship to select international destinations. Delivery times and costs may vary depending on location.

  2. Customs and Duties:

    • Customers are responsible for any customs duties, taxes, or additional fees imposed by their destination country.

Lost or Damaged Shipments

  • If your shipment is lost, delayed, or arrives damaged, please contact us within 7 days of delivery at info@chubnaapo.com or call (262) 293-9909.

Returns and Exchanges

  • For detailed information about returning or exchanging items, refer to our Refund and Return Policy.